Divine Bliss Villa Lonavala

Know Before You Go

• - Original ID Proof of all the members need to be submitted during check-in.- All foreign nationals must be able to share their passport and visa details prior to their stay.- A Refundable Security deposit of ₹5,000/- will be collected during check-in.
• This amount is refundable if the total number of guests does not increase and the checkout time is adhered to.
• This security deposit will also be utilised against any damage/loss to the property or any household items.- Any damage to the property caused by the guest will be charged as per the actual cost of repair or replacement.- Caretaker will be available only for basic cleaning and assistance from 09:00 AM to 09:00 PM. - Children below 18 years are not allowed / only allowed with Parents.- Outdoor Music allowed only from 10:00 AM to 10:00 PM.- Cooking of meals & using gas would attract an additional cost of ₹500/-, and cleaning charges of ₹500/-. However guests can freely use kitchen for basic snacks and tea/coffee.- Villa charges does not include any meals.- Indoor smoking is strictly prohibited.- Any illegal activity - including but not limited to prostitution, pornography and the use of narcotics - is strictly not permitted.
• Any person caught involved in such activities will be prosecuted immediately.- Any commercial activity is strictly not permitted.- Towels / Napkins are not to be use for cleaning floors.- Villa owner and caretaker will not be responsible for any mishap or accidents.- Villa owner and caretaker will not be responsible for lost, misplaced or damaged valuables or belongings.- Any additional members other than those agreed during booking/check-in will not be allowed.- A digital copy of government ID will be stored digitally for record keeping.- In case of electric power failure, backup power is available for lights and fans only, Air conditioners and water heaters will not work.
• Since consistent supply of power from electricity board is not in our control, no refund will be provided during electric power failure- After using the swimming pool, strictly do not use the furniture in wet clothes.- Guests are requested to be very careful around the pool area as the floor may be slippery.- No refund will be provided in case of broadband internet outage
• Swimming Pool and Bathtub rules:- Swimming Pool time: 10 AM to 8 PM- Swimming Pool and Bathtub to be used at your own risk.- Food and drinks are not allowed in and around the swimming pool.- Children under the age of 12 years shall enter the swimming pool strictly under the supervision of adults.- Toddlers below the age of 3 years are not allowed in the pool & Jacuzzi.- No diving in the swimming pool / bathtub- Jacuzzi bathtub - fresh water will be added only once- Jacuzzi bathtub - to be operated by caretaker only.- Jacuzzi bathtub is chargeable on per hour basis.